Whether you’re hiring an independent virtual assistant or working with a managed VA service, there are pros and cons to both. Choosing the right option for your business will depend on how long you need someone to work, the type of tasks you need them to do, and what level of responsibility and oversight you want to have. Here’s a breakdown of each option, along with some tips to help you decide which is best for your needs:

Managed VA Services

Personal virtual assistant offer scalability and a more structured approach to delegating. They usually have set plans that break down the types of projects, services, and tasks their VAs specialize in. They also have policies in place for handling IT security, and they typically perform background checks on their employees and supply secure computers and networks. Managed VA services are often best for users who don’t want to or can’t manage a full-time employee, or who need support with ongoing projects like writing projects, graphics design, and e-commerce setup and management.

Virtual Assistant Agency

Rather than hiring one VA to work on all your tasks, a virtual assistant agency will assign you a team of VAs that you can interview and select for each project. They also provide an onboarding process to ensure you have clear goals and expectations, and a customer manager to oversee your VAs and make sure everything runs smoothly. Time etc, for example, provides a high-quality onboarding experience and a variety of packages at budget-friendly prices.